Trust & Safety

Safety & Trust Guidelines

How we verify and vet babysitters to ensure peace of mind for families in the Maldives.

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Platform Role

Directory & Discovery Only

Think of Oh My Sitter as your babysitter search companion, not a babysitting agency.

We help parents discover sitter profiles, learn about their experience, and connect with potential caregivers across the Maldives. That's where our role ends.

💡 In simple terms: We help you find each other. You decide if it's a match.

What We Do Not Do

Employ Babysitters

Sitters are independent individuals, not our employees.

Arrange Bookings

All scheduling is coordinated directly between you.

Handle Payments

You pay sitters directly. No platform fees or commissions.

Manage Schedules

Arrangements for times and days are made outside our site.

Supervise Childcare

We are not present and do not supervise the care provided.

Act as an Agency

We do not mediate contracts or act as an intermediary.

Any discussions, interviews, agreements, payments, schedules, or childcare arrangements happen directly between parents and sitters outside of Oh My Sitter.

Identity Verification

Sitters submit a scanned National ID or Passport alongside a live selfie. Administrators confirm matches and verify mobile numbers via OTP before approving.

Reference Check

Sitters list reference contacts. Administrators reach out directly to confirm employment dates, care duties, reliability, and conduct before verification.

Vetted Certifications

Sitters upload nursing, CPR, or child first-aid credentials. We confirm the issuing entity and validity dates before awarding the verified badge.

Understanding Sitter Badges

Verification levels help parents select sitters according to their vetting requirements and preferences.

🟢 Verified Sitter

Awarded when identity verification is approved. It means we have validated their government documents and mobile number. Profiles must have this badge to appear publicly.

🔵 Experienced Sitter

Awarded when a sitter has their identity verified and has successfully completed reference verification for childcare experience with a past employer.

⭐ Recommended Sitter

The highest trust level. Awarded to sitters who are fully verified, have 3 or more verified reviews from parents, and maintain a 90% or higher recommendation rate.

Important Disclaimer

Verified Doesn't Mean Guaranteed

We know trust matters when it comes to your little ones. That's why we may verify information provided by sitters, including identity, references, training and certifications, and supporting documents.

When a sitter receives a verification badge, it simply means we have reviewed and verified specific information provided to us. However, a badge is NOT:

A guarantee of suitability or service quality
A recommendation or endorsement by our platform
A promise of future conduct or safety
A comprehensive background investigation
A substitute for parental judgment
Parental Guide

Your Vetting Checklist

Even if a sitter has every badge available, parents should always take active steps to ensure their child's safety and comfort:

Conduct thorough interviews
Ask detailed safety questions
Contact references personally
Request original documents/IDs
Meet the sitter before hiring
Trust your parental instincts
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Because nobody knows your child better than you do.

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Moderation Policy

See Something Weird? Tell Us.

We're building a trusted community, and we take reports seriously. If you spot a profile that seems fake or misleading, unsafe, fraudulent, inappropriate, or using false information, please report it to us.

Our team reviews reports and may investigate, suspend, restrict, or permanently remove profiles when necessary.

Privacy & Security

  • 🔒 Reports are strictly confidential.
  • 🔒 We do not reveal who submitted a report.
  • 🔒 Reported sitters will not know who raised concerns.
  • 🔒 We may act without notice when safety is at risk.
Our goal is simple: Keep Oh My Sitter helpful, professional, and as safe as possible for both parents and sitters.
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Responsibility & Liability

Oh My Sitter is not responsible or liable for any actions, omissions, negligence, misconduct, accidents, injuries, damages, losses, disputes, or incidents that may occur before, during, or after a babysitting/childcare arrangement.

This includes, but is not limited to:

  • Injury, illness, or accidents involving a child
  • Damage to property or personal belongings
  • Missed appointments, lateness, or no-shows
  • Disagreements, misunderstandings, or disputes
  • Negligence, misconduct, or failure to care
  • Payment-related disagreements or losses
  • Misrepresentation of qualifications or info

Parents are solely responsible for evaluating whether a sitter is suitable for their family, while sitters are responsible for ensuring they can safely and professionally provide the services they offer.

By using Oh My Sitter, both parents and sitters acknowledge that any childcare arrangement is entered into entirely at their own discretion and risk.

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A Final Note

Finding childcare is a big decision. While we work hard to verify information and maintain a trustworthy directory, every hiring decision should be made carefully and independently by parents.

Take your time. Ask questions. Trust your instincts. After all, finding a sitter should be easy — choosing the right one should be thoughtful.